Protect your identity

What to do if your Social Security number is stolen

You cannot easily change a Social Security number, so the goal is to make a stolen one useless: no new credit, no tax refund, no job in your name. Five free steps cover nearly all of it.

By the editors of ProtectYour.com Last reviewed 5 min read

Key takeaways

  • Freeze your credit at Equifax, Experian and TransUnion. Free, and it blocks new accounts opened with your SSN.
  • Get an IRS Identity Protection PIN so no one else can file a tax return using your number.
  • Lock your SSN in E-Verify with Self Lock (a free myE-Verify account) to make it harder to use for a job.
  • Create or check your my Social Security account and review your earnings record for jobs you did not have.
  • If it is already being misused, report at IdentityTheft.gov. SSA gives a new number only in limited cases, and it may not fix things.

How a stolen SSN gets used

The Social Security Administration's publication Identity Theft and Your Social Security Number describes three main uses: opening credit in your name and leaving the bills unpaid, filing a tax return in your name to collect a refund, and getting a job with your number, making it look to the IRS as if you did not report all your income. Each has its own free block.

You may find out from a breach letter, a denied credit application, calls from collectors, or an IRS letter. You may not find out at all. That is why the steps below are worth doing even on suspicion.

The five steps, in order

  1. Freeze your credit at all three bureaus. This is the big one. A lender cannot pull a frozen report, so almost no one will open new credit in your name. Freezes are free and last until you lift them. Our credit freeze guide links each bureau. Do all three: a thief only needs one unfrozen file.
  2. Get an IRS Identity Protection PIN. Once you have one, a return filed under your SSN without the PIN is rejected. The IP PIN guide walks through it. If someone already filed in your name, the SSA publication points to the IRS identity protection pages and 1-800-908-4490.
  3. Lock your SSN in E-Verify. Self Lock places a lock on your SSN in E-Verify and Self Check, so an employer that enters it gets a mismatch. You need a free myE-Verify account and three challenge questions. The lock stays on while your account is valid, and you can unlock it when a new employer needs to verify you. Not every employer uses E-Verify, so this narrows the risk rather than closing it.
  4. Check your Social Security record. Sign in to or create a my Social Security account and look at your earnings history. Wages from an employer you never worked for mean someone is using your number for work. SSA says to report that to it so it can review your earnings with you.
  5. Check your credit reports free every week at AnnualCreditReport.com for accounts or inquiries you do not recognize. See how to read them.

Create the accounts before a thief does

A my Social Security account and an IRS account tied to your SSN are worth setting up even if nothing is wrong yet. If you would rather no one could use online access at all, SSA lets you block electronic access to your record by calling 1-800-772-1213; removing the block later requires proving your identity.

If your SSN is already being misused

  • Report it at IdentityTheft.gov or 1-877-438-4338. You get an FTC Identity Theft Report and a recovery plan with prefilled letters.
  • Contact the fraud department of each business where an account was opened, and ask for it to be closed.
  • Consider an extended fraud alert. The FTC says it lasts seven years and requires an identity theft report.
  • If the misuse is online fraud, you can also file a complaint with the FBI's IC3 at ic3.gov, as SSA suggests.

Our identity theft recovery plan covers the order to do it in.

Can you get a new Social Security number?

Sometimes, but it is a last resort. According to SSA, if you have done all you can to fix the problems and someone is still using your number, SSA may assign a new one. You must prove your identity, age and citizenship or immigration status, and show evidence of ongoing problems caused by the misuse. You cannot get a new number just because your card was lost or stolen with no evidence of misuse.

SSA also warns that a new number does not guarantee a fresh start. The IRS, state motor vehicle agencies, banks and credit bureaus keep records under your old number, and a new number with no credit history can make it harder to get credit.

Making your SSN harder to steal

  • Do not carry your card. Keep it locked up with your other vital documents.
  • When asked for your SSN, ask why it is needed, how it will be used and what happens if you refuse, as SSA suggests.
  • Never give it to an incoming caller, even one claiming to be SSA, the IRS or your bank. Hang up and call the number you know.
  • Shred documents that show it; see what to shred, and protect your mail with our mail theft guide.

Common questions

What should I do first if my Social Security number is stolen?

Freeze your credit at Equifax, Experian and TransUnion. A freeze is free, lasts until you lift it, and stops lenders from opening new accounts with your SSN. Then get an IRS Identity Protection PIN to block tax-return fraud.

Can I lock my Social Security number?

You can lock it in E-Verify. Self Lock, available with a free myE-Verify account, makes an employer's E-Verify check on your SSN return a mismatch until you unlock it. A credit freeze is the equivalent for credit, and an IRS IP PIN for taxes.

Will Social Security give me a new number if mine was stolen?

Only in limited cases. SSA may assign a new number if you have done all you can and someone is still misusing yours, with evidence of ongoing problems. It will not issue one just because a card was lost or stolen, and it warns a new number may create new credit problems.

Your next step

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